Refund Policy
Last updated: January 2025
100% Satisfaction Guarantee
At SongForYou, we stand behind the quality of our AI-generated songs. If you are not completely satisfied with your personalized song, we offer the following options:
- Free Remake: We will remake your song for free within 7 days of delivery. Just contact our support team with your feedback.
- Full Refund: If the remake still does not meet your expectations, we will provide a full refund.
Single Song Purchases
For one-time song purchases at $19.99:
- Request a free remake within 7 days if you are not satisfied
- Request a full refund within 7 days if the remake does not meet your expectations
- Refunds are processed within 5-10 business days
Subscription Plans
For monthly subscription plans (Pro, Family, Unlimited):
- Cancel anytime from your account dashboard
- Access continues until the end of your current billing period
- No partial refunds for unused days in the current billing cycle
- First-month promotional pricing is non-refundable after song generation begins
- Your existing songs remain downloadable forever, even after cancellation
Extra Song Packs
For extra song pack purchases ($9.99 for 3, $14.99 for 6, $24.99 for 12):
- Unused song credits never expire
- No refunds for unused credits
- The same satisfaction guarantee applies to each song generated
How to Request a Refund
To request a remake or refund:
- Contact our support team at [email protected]
- Include your order number and email address
- Describe what you would like changed (for remakes) or the reason for your refund request
- Our team will respond within 24 hours
Exceptions
Refunds may not be available in cases of abuse, fraudulent activity, or violation of our Terms of Service. We reserve the right to deny refund requests that do not comply with this policy.
Questions?
If you have any questions about our refund policy, please contact us at [email protected] or visit our Contact page.